Contact Us

Thanks for stopping by. Whether you have a question, spotted something that doesn't look right, or simply want to share an idea, we'd be glad to hear from you. This page explains the best way to reach us and what you can expect after you send a message.

How to Reach Us

The quickest way to contact our team is by email. Write to us at [email protected] and your message will go straight to a real person who reads every note that arrives.

We don't run a phone line or live chat at the moment. Email lets us look into each question properly and give you a considered answer rather than a rushed one.

What You Can Write to Us About

People get in touch for all sorts of reasons. Some of the most common include:

• Corrections: if a detail on one of our pages looks out of date or incorrect, please tell us which page and what you noticed.
• General questions: if something we've written isn't clear, ask and we'll do our best to explain.
• Feedback: suggestions about topics, layout or readability help us improve the site for everyone.
• Partnership or media enquiries: let us know who you are and what you have in mind.
• Technical issues: broken links, pages that won't load, or display problems on your device.

Tips for a Faster Reply

A little detail goes a long way. When you write, it helps to include:

• A short, clear subject line, such as "Correction request" or "Question about a page".
• The web address of the page you're referring to, if relevant.
• Any screenshots that show the problem you've found.

When to Expect an Answer

We aim to reply to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but every email is read. If your message is about a correction, we'll check the information carefully before updating anything, so please bear with us.

Your Information

When you email us, we only use your name and address to respond to your message. We never sell your details or add you to mailing lists without asking first. You can read more about how we handle personal information in our Privacy Policy.

Please also keep messages respectful. We reserve the right not to respond to abusive or spam emails, in line with our Terms of Use.

Thank You

Every message, big or small, helps us keep this site accurate and useful. We look forward to hearing from you.